FAQs: Frequently Asked Questions

Is OLLI Accessible?
All of 4801 Massachusetts Ave. NW and the Anderson Computer Lab are handicapped accessible. The Gandhi Memorial Center is not.

What American University Benefits Do OLLI Members Enjoy?

  • AU Library: All OLLI members enjoy the privilege of access to the University's Bender Library during the semester in which the member is registered. The Library is located on main campus at the west end of the university quadrangle. Request a Special Borrowers Card from the Circulation Desk. Tell them you are an OLLI member. We send a list of our members to the library when the semester begins. OLLI members may use the AU computers and Internet free of charge.

  • AU Fitness Centers: All OLLI members are eligible for an annual membership at the Jacobs Fitness Center at a discounted rate. Call the Fitness Center at 202-885-6267.

  • See a full list of member benefits on the Membership Benefits page.

Where Can I Purchase Books for OLLI Study Groups?
A book list is included at the back of each catalog. Books will be available through Politics and Prose bookstore at 5015 Connecticut Avenue NW, Washington, DC 20008, (202) 364-1919 or
politics-prose.com online. Politics and Prose is offering OLLI members a 10% discount on books for study groups.

Books also will be available through the AU Bookstore on campus. OLLI members are entitled to a 10% discount. Books can also be ordered online (often at reduced prices) or purchased at other book stores. The following are some online suggestions for purchasing books, in alphabetical order: AbeBooks.com, AddAll.com, Alibris.com, Amazon.com, BookCloseouts.com, BookFinder.com, Half.com, and Powells.com.

How Do I Check My Contact Information?
Please login to your OLLI account to ensure your contact information, including home and cell telephone number(s), email, as well as emergency contact name and relationship are current and accurate.

Is There a Directory of OLLI Members?
We publish a membership directory each semester listing members’ names, addresses, phone numbers, and emails. Members determine which information, if any, they want included in the directory. The directory is available online for members only to download. Printed copies are available upon request.

What Is OLLI's Primary Means of Communication?
We use email as our primary means of communication. We send a monthly newsletter and frequent notices by email. Please make sure that you check your email several times per week during the semester.

Does OLLI Have a Lecture Series?
We offer four Lecture Series throughout the year. During the spring and fall semesters, there is a lecture on Fridays. In January and May, there are lectures on various weekday mornings.

Does OLLI Have a Lost and Found?
There is a lost-and-found box in the social area at 4801 Massachusetts Ave. NW. Please check there or in the office if you have misplaced something.

Are There Places to Eat Near OLLI?
Feel free to share a brown bag lunch with OLLI friends in one of the social spaces on the 5th floor of 4801 Massachusetts Ave. NW. You also can buy lunch to carry out or eat in at DeCarlo’s Restaurant, Le Pain Quotidien, Millie's, Starbucks, Tara Thai, or Wagshal’s Market — all within one block of 4801.

Where Can I Find a Map Showing OLLI's Location?
See the Map & Directions page.

Is There a Membership Fee to Join OLLI?
The fee paid each semester (or for the full academic year) is a membership fee. It allows members to take from one to three study groups for the semester. The fee is NOT a fee per study group. The membership fee entitles you to all of the benefits of membership at OLLI at AU.

Do I Have to Wear My OLLI Nametag?
Please wear your OLLI nametag to all classes and events. It helps to build community.

Where Can I Park?
See the Parking & Shuttle page for complete information on parking.

Can I Ride the AU Shuttle and What Does It Cost?
Anyone can ride the AU shuttle for free. See the Parking & Shuttle page for complete information on AU's shuttles.

What Is OLLI's Privacy Policy?
OLLI at American University is highly sensitive to the privacy interests of members and believes that the protection of those interests is one of its most significant responsibilities. We do not share member information with any outside groups. We only publish the member directory as a courtesy to members. We expect members to adhere to the same policy. If you have questions about this policy, please feel contact us by phone at 202-895-4860 or email at olli@american.edu.

Can I Receive a Refund If I Need to Drop Out of a Semester?
For a semester, the office must receive requests for refunds, in a written note or an e-mail, no later than the end of the second week of the term for which the refund is requested. A $25 processing fee will be assessed.

What Are OLLI Shorts?
In addition to the Spring and Fall semesters, we offer February Shorts, which are three- to five-day immersion study groups.

Does OLLI Offer Scholarships?
If you need scholarship assistance, please write a note or an e-mail to the executive director with your request. All requests are confidential.

Can I Transfer My Membership to My Spouse/Partner or Another Person?
Membership in OLLI is not transferable. Spouses or partners must have their own individual memberships.

Does OLLI Offer Any Trips?
Each academic year we try to offer several trips for members. Typically, buses are provided. Trips sometimes include boxed lunches or meals at a restaurant. Recent trip destinations have included:

  • Virginia Museum of Fine Arts
  • Matisse/Diebenkorn exhibit at the Baltimore Museum of Art
  • Civil War sites in Maryland, Virginia, and Pennsylvania
  • Islamic artifacts exhibit at the Walters Museum in Baltimore
  • Theater performances at the Atlas Theater on H Street NE

What Should I Do If I Am Waitlisted for a Study Group?
If you are waitlisted for a class and a seat opens in the class, members will be offered a seat in the order in which the members appear on the waitlist.

What Is OLLI's Weather Policy for Class Cancellation?
OLLI classes will be CANCELLED ALL DAY whenever the District of Columbia Public School system announces delayed openings OR school closings. Members are urged to check our website as well as local television and radio stations that broadcast bulletins for the District’s public schools. If classes are cancelled, notification will be posted on the website and sent via newsletter.